AYURGHAR – PRIVACY POLICY

Last Updated: 1/4/2026

AyurGhar is committed to protecting and safeguarding the privacy and confidentiality of all clients .This Privacy Policy explains how we collect, use, store, process, and protect your personal and medical information when you access or use our services.

By using AyurGhar services, you confirm that you have read, understood, and agreed to this Privacy Policy.

1. INTRODUCTION

  1. This Privacy Policy governs the collection, usage, storage, and protection of personal and medical information by AyurGhar. 
  2. It applies to all users who avail consultation, home-based therapies, or interact with AyurGhar through any communication channel. 
  3. By availing services, you provide your consent for data collection and usage as outlined in this policy. 

2. DEFINITIONS

  1. Personal Information: Information that identifies an individual such as name, phone number, address, and demographic details. 
  2. Medical Information: Health-related data including medical history, lifestyle, treatment records, and consultation notes. 
  3. Services: Ayurvedic consultations, therapies, follow-ups, and home care treatments provided by AyurGhar.

3. INFORMATION WE COLLECT

We may collect the following categories of information:

3.1  Personal Details

    • Name, age, gender 
    • Address and location details 
    • Contact information (phone number, email) 

3.2  Medical & Health Information

    • Medical history and existing conditions 
    • Lifestyle patterns, diet, and habits 
    • Allergies and ongoing treatments 
    • Doctor consultation notes and therapy records 

3.3  Service & Consultation Records

    • Appointment history 
    • Treatment plans and therapy details 
    • Progress tracking and follow-up notes 

3.4  Payment & Transaction Information

    • Payment history and billing details 
    • Mode of payment (excluding sensitive banking credentials) 

3.5  Communication Data

    • Phone calls, WhatsApp chats, SMS, and emails 
    • • Consultation discussions and feedback

4. PURPOSE OF DATA COLLECTION

We collect and process your information for the following purposes:

  1. To provide accurate Ayurvedic consultation and personalized treatment plans 
  2. To enable therapists to perform therapies safely and effectively 
  3. To maintain internal medical records and monitor treatment progress 
  4. To communicate appointment details, follow-ups, and health guidance 
  5. To improve service quality, training, and operational efficiency 
  6. To comply with legal and regulatory requirements

5. LEGAL BASIS FOR PROCESSING

We process your data based on:

  1. Your consent provided during booking or consultation 
  2. Necessity for providing healthcare and wellness services 
  3. Compliance with applicable laws and regulations

6. DATA SHARING AND DISCLOSURE

  1. Your information is shared internally with AyurGhar doctors, therapists, and authorized staff strictly for treatment purposes. 
  2. Data may be shared with service providers (such as payment processors) for operational requirements. 
  3. Information may be disclosed if required by law, court order, or regulatory authority. 
  4. 4. AyurGhar does not sell, rent, or trade personal data to third parties.

7. DATA STORAGE AND SECURITY

  1. We implement appropriate administrative and technical safeguards to protect your data. 
  2. Access to personal and medical information is restricted to authorized personnel only. 
  3. Despite best efforts, no system is completely secure, and users acknowledge inherent risks.

8. DATA RETENTION

  1. Personal and medical data will be retained as long as necessary for treatment and compliance purposes. 
  2. Even after completion of services, data may be stored for record-keeping, legal, and regulatory requirements. 

9. USER RIGHTS

You have the right to:

  1. Access your personal data 
  2. Request correction of inaccurate or incomplete information 
  3. Request deletion of data (subject to legal obligations) 
  4. Withdraw consent where applicable

10. COOKIES AND TRACKING TECHNOLOGIES

  1. AyurGhar may use cookies or similar technologies to enhance user experience and improve services. 
  2. Users may choose to disable cookies through browser settings; however, this may affect functionality.

11. THIRD-PARTY SERVICES

  1. AyurGhar may use third-party platforms for communication, payments, or service support. 
  2. These third parties have their own privacy policies, and AyurGhar is not responsible for their practices.

12. COMMUNICATION CONSENT

  1. By using our services, you consent to receive communication via phone, SMS, WhatsApp, or email. 
  2. This includes consultations, follow-ups, reminders, and service-related updates. 
  3. Calls and messages may be recorded or monitored for quality and training purposes.

13. CHILDREN’S PRIVACY

  1. Services are intended for individuals above 18 years or under supervision of a guardian. 
  2. We do not knowingly collect personal data from minors without appropriate consent.

14. CHANGES TO PRIVACY POLICY

  1. AyurGhar reserves the right to update or modify this Privacy Policy at any time. 
  2. Changes will be effective immediately upon posting or updating. 
  3. Continued use of services implies acceptance of revised policy.

15. GRIEVANCE REDRESSAL

If you have any concerns, complaints, or queries regarding this Privacy Policy, you may contact AyurGhar support.

We will make reasonable efforts to resolve concerns within a suitable timefram

16. CONTACT INFORMATION

For any queries related to this Privacy Policy, please contact:

AyurGhar Support Team

6364555776

info@ayurghar.com

17. CONSENT

By availing AyurGhar services, you confirm that:

    • You have read and understood this Privacy Policy 
    • You agree to the collection and use of your information as described 
    • You voluntarily provide your personal and medical information

Who we are

Suggested text: Our website address is: http://ayurghar.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.